Level 2 Certificate in Facilities Services Principles

This entry-level qualification in Facilities Management has been designed to help you develop your ability to recall and apply relevant knowledge, ideas, skills and procedures to a live facilities management environment. The programme focuses on the complexities of a facilities management role and prepares you for a variety of well-defined tasks.

The Level 2 Certificate in Facilities Services will enable you to fulfil facilities management tasks and responsibilities with autonomy and confidence. The course assessment tasks are work-related, reflecting live business projects and activities, which brings a real benefit to both individuals and organisations. This competency qualification is assessed against clear learning outcomes and assessment criteria which set out the knowledge and skills needed.

Suitability – Who should attend?

The Level 2 Certificate in Facilities Services qualification is suitable for school leavers and younger individuals who are new to the facilities management industry or have an interest in a facilities management career. This qualification provides an excellent starting ground for a career in facilities management.

Flexible study options

You can choose to study this course in a variety of formats, including face-to-face, evening classes, distance learning and online learning.

Outcome / Qualification 

Successful learners who complete all training requirements at one of IBS recognised centres receive a Certificate in Facilities Services at  Level 2.

Training Course Content

To be qualified at QCF Level 2 and receive an IBS Certificate in Facilities Services, learners are required to complete a minimum of 20 credits. A learner needs to complete 2 mandatory units (7 credits).

Mandatory Units

  • Reduce risks to health and safety in the workplace: 3
  • Promote and maintain service delivery: 4

For the remaining credits, a learner can choose optional units from the following suites:

Level 2Award, Certificate & Diploma  
IBS Ref:Units:Credits
L201Health & Safety control measures at FM workplace3
L202Maintain and promote support services delivery in FM4
Group AChoose between 
L203Customer relationship development6
L204Contribute to the effectiveness and efficiency of premises4
Group BChoose units combined value of 13 credits  
L205Support the work of the team and develop yourself3
L206Maintain the internal & external areas includes grounds of premises3
L207Safety and security in FM3
L208Working at heights in FM3
L209Maintain electrical and plumbing services in FM4
L210Regular repairs and maintenance3
L211Operate plant to maintain a good supply of water4
L212Deal with routine waste Deal none routine waste8
L213Deep cleaning equipment and Internal surface premises and facilities7
L214Introduction of equality in facilities management2
L215Support the coordination of an event3
L216Moving and transporting individuals within the healthcare environment4
L217Professional reception service3
L218Mail Handling3
L219Communicate effectively in the workplace3
L220Tools, devices, and equipment0
L221Learning Objectives0
L222Assessment Criteria0

Entry requirement to achieve this qualification at one should be required;

  1. Minimum one-year experience in facilities and building assistance
  2. Minimum  O-level or Secondary Certificate

Click to apply for this course.