Level 2 Certificate in Facilities Services Principles

This entry-level qualification in Facilities Management has been designed to help you develop your ability to recall and apply relevant knowledge, ideas, skills and procedures to a live facilities management environment. The programme focuses on the complexities of a facilities management role and prepares you for a variety of well-defined tasks.

The Level 2 Certificate in Facilities Services will enable you to fulfil facilities management tasks and responsibilities with autonomy and confidence. The course assessment tasks are work-related, reflecting live business projects and activities, which brings a real benefit to both individuals and organisations. This competency qualification is assessed against clear learning outcomes and assessment criteria which set out the knowledge and skills needed.

Suitability – Who should attend?

The Level 2 Certificate in Facilities Services qualification is suitable for school leavers and younger individuals who are new to the facilities management industry or have an interest in a facilities management career. This qualification provides an excellent starting ground for a career in facilities management.

Flexible study options

You can choose to study this course in a variety of formats, including face-to-face, evening classes, distance learning and online learning.

Outcome / Qualification 

Successful learners who complete all training requirements at one of IBS recognised centres receive a Certificate in Facilities Services at  Level 2.

Training Course Content

To be qualified at QCF Level 2 and receive an IBS Certificate in Facilities Services, learners are required to complete a minimum of 20 credits. A learner needs to complete 2 mandatory units (7 credits).

Mandatory Units

  • Reduce risks to health and safety in the workplace: 3
  • Promote and maintain service delivery: 4

For the remaining credits, a learner can choose optional units from the following suites:

Level 2 Award, Certificate & Diploma  
IBS Ref: Units: Credits
Mandatory Units  
L201 Health & Safety control measures at FM workplace 3
L202 Maintain and promote support services delivery in FM 4
Group A Choose between  
L203 Customer relationship development 6
L204 Contribute to the effectiveness and efficiency of premises 4
Group B Choose units combined value of 13 credits  
L205 Support the work of the team and develop yourself 3
L206 Maintain the internal & external areas includes grounds of premises 3
L207 Safety and security in FM 3
L208 Working at heights in FM 3
L209 Maintain electrical and plumbing services in FM 4
L210 Regular repairs and maintenance 3
L211 Operate plant to maintain a good supply of water 4
L212 Deal with routine waste Deal none routine waste 8
L213 Deep cleaning equipment and Internal surface premises and facilities 7
L214 Introduction of equality in facilities management 2
L215 Support the coordination of an event 3
L216 Moving and transporting individuals within the healthcare environment 4
L217 Professional reception service 3
L218 Mail Handling 3
L219 Communicate effectively in the workplace 3
L220 Tools, devices, and equipment 0
L221 Learning Objectives 0
L222 Assessment Criteria 0

Entry requirement to achieve this qualification at one should be required;

  1. Minimum one-year experience in facilities and building assistance
  2. Minimum  O-level or Secondary Certificate

Click to apply for this course.